Operational Excellence: Part 2

Cultivating a Culture of Continuous Improvement

Continue your journey in the second part of our two-part webinar series, "Operational Excellence." Building on the foundational knowledge from the first session, this installment explores key aspects of operational success. Understand how to lead your company with a tone of continuous improvement, establishing a dedicated team, creating a streamlined process, and implementing training modules. Discover the benefits of documenting processes and gain insights into the step-by-step process of establishing and implementing documentation. Explore best practices for updating your documentation, including having a plan, designating a documentation team, testing the documentation, utilizing a document management system, setting up a regular review process, and encouraging feedback. Join us for this session as we guide you through the practical steps of cultivating a culture of continuous improvement in your business.

Presented by


Wendy Roberts

Wendy Roberts prides herself on creating winning strategies while helping her clients maximize their resources and their profits. As a CPA, she knows her way around corporate financials. As an entrepreneur, start-up CEO & CVO and a former corporate executive, Wendy offers a broad insight into finding solutions to help her clients achieve exceptional growth and financial success. She has a BS in Accounting from Indiana University, MBA courses at the University of Tampa and years of experience counseling clients on financial and profitable success.